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CPD Credits - Continuing Professional Development Training Courses

Our training courses align with the standards of most professional bodies, making them ideal for fulfilling Continuing Professional Development (CPD Credit) requirements. At Business Training New...

CPD Credits - Continuing Professional Development Training Courses None

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Building Resilience Course

A valuable and inspiring course for anyone who wants to show up at their best no matter what the day brings. A win for your people, your culture, and your organisation.  This powerful and engaging...

Bespoke In-house & On-site Courses None

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Council Specific Training Courses

At BTNZ, we’ve been proudly partnering with councils throughout the country for over 15 years, establishing ourselves as the market leader in council-focussed professional development training....

Council Specific Training Workshops None

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Vision to Reality - Strategic Plan Implementation

Unlock the power of your organisation's Strategic Plan! Turn vision into action with our course on Strategic Plan Implementation! In today's fast-paced business environment, having a clear vision...

Leadership & Management Courses None

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Leadership and Management Course Part 3

$ 1,595.00

 This course is designed for people already in a leadership position, or those about to take up a new role, who want to explore the latest thinking and models for effective leadership and build on...

Leadership & Management Courses Leadership & Management Part 1 & 2 or similar

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Making Learning Stick - Train the Trainer

Let us show you and your organisation how to maximise the return on your training investment. How to get learners to implement the tools and techniques taught during training and how to make...

Making Learning Stick Course None

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Bespoke In-House and On-Site Business Training Courses

Customised training that suits your team and business needs Our hands-on solutions provide proven strategies to get your team on the same page and your business on track for consistent success. ...

Bespoke In-house & On-site Courses None

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Telephone Selling Skills Course

How to win business over the telephone... A good telephone manner is obvious but there's a lot more to it than just remembering to smile. The importance of the telephone in selling is well...

Telephone Selling Skills None

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Sales Skills Course

START SELLING MORE TODAY AND EVERYDAY Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with...

Sales Skills None

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Teamwork and Team Building Course

High performing teams don’t just happen, they are built!  Unleash your teams power and potential! Learn how to build a high performing, collaborative and cohesive team! Successful organisations...

Leadership & Management Courses None

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Dealing With Difficult People and Situations Course

$ 745.00

Learn ways to resolve conflict with customers and co-workers, influence successful outcomes and develop a peaceful workplace.   Transform conflict and difficult situations, people/customers into...

Dealing with Difficult People None

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Time Management Course

$ 745.00

NEED TO INCREASE STAFF PRODUCTIVITY?    You've all heard the expression 'Time is money' Well actually time is more valuable than money because time is a non renewable resource. Do you ever have...

Leadership & Management Courses None

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Putting the Patient First - Service Excellence for Health Professionals Course

Delivering customer service excellence in a healthcare setting comes with a unique set of challenges and opportunites. Patients frequently suffer high levels of stress, not only from illness or...

Customer Service Excellence Courses None

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Leadership and Management Course Part 2

$ 995.00

 This workshop will equip leaders and managers with the skills to build high performing and highly motivated teams, the skills to communicate effectively as a leader, become more self-aware,...

Leadership & Management Courses Leadership & Management Part 1 or similiar

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Leadership and Management Course Part 1

$ 995.00

Learn how to make the transition from buddy to boss and lead a successful team. This workshop aims to maximise your leadership and management potential and help you to become a more confident,...

Leadership & Management Courses None

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Customer Service Excellence Course

$ 745.00

A fantastic one day course designed to get staff communicating professionally and confidently with customers over the telephone, face-to-face and via email. Equip your staff with a ‘customer focused...

Customer Service Excellence Courses None

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Professional Development Courses for Individuals & Teams

Business Training NZ provides a range of different courses that suit both individuals and teams. Whether you are looking to advance in your own professional development or enrol your team in one of our courses, we can help. For more information, please don’t hesitate to get in touch.