How to win business over the telephone...
A good telephone manner is obvious but there's a lot more to it than just remembering to smile. The importance of the telephone in selling is well documented and this one-day "results-orientated" workshop will help your telephone sales people with the skills, techniques and methods required to succeed in Telephone Sales.
Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making this purchase.
This telephone sales training workshop is a course for those who have to react positively and be able to persuade pleasantly. To master the art of selling by telephone requires an understanding about why and how people make decisions to buy or book.
This workshop will give participants a good understanding of the sales process, along with some valuable sales tools to seal the deal, no matter what the size of the sale!
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