Telephone Selling Skills
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How to win business over the telephone...
A good telephone manner is obvious but there's a lot more to it than just remembering to smile.
The importance of the telephone in selling is well documented and this one-day "results-orientated" workshop will help your telephone sales people with the skills, techniques and methods required to succeed in Telephone Sales.
Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making this purchase.
This telephone sales training workshop is a course for those who have to react positively and be able to persuade pleasantly. To master the art of selling by telephone requires an understanding about why and how people make decisions to buy or book.
Professional Development Courses for Individuals & Teams
Business Training NZ provides a range of different courses that suit both individuals and teams. Whether you are looking to advance in your own professional development or enrol your team in one of our courses, we can help. For more information, please don’t hesitate to get in touch.
