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Welcome to Business Training New Zealand

NZ's leading training provider of Leadership and Management, Customer Service, Team Building, Sales Skills, Conflict Resolution, Time Management and much more.

Boost productivity, increase sales, develop effective leaders and managers, build cohesive and collaborative teams and deliver outstanding customer service - Each year, every year.

Leadership & Management

Highly effective leadership development courses designed to equip you with the skills to build top performing, successful and highly motivated teams.

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Customer Service Excellence

Develop loyal customers and repeat business. Empower your staff with the skills and attitude required to deliver outstanding customer service. 

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Dealing with Difficult People

Transform difficult situations with co-workers and customers into opportunities. Learn how to resolve conflict and develop a peaceful workplace.

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Time Management

Time Management training is crucial in today's busy and competitive world. Learn how to become less busy and more effective, organised and productive.

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Tailored In-House Courses

Get your entire team on the 'same page' with a tailored In-house workshop focussed totally on your business and your desired training outcomes.

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Teamwork & Team Building

High functioning teams are critical to achieving strategic goals. This course aims to develop cohesive, collaborative and productive teams.

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Nationwide Training

Our staff training courses in Leadership & Management, Customer Service Excellence, Dealing with Difficult People & Situations, Sales Training, Time Management, Teamwork and Team Building, Communication Skills and much more are available as public workshops in 6 locations throughout New Zealand.

So, you have the convenience of a local course without the added expense of travel and time away.

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Auckland

Ph 09 973 4319

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Hamilton

Ph 09 973 4319

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Christchurch

Ph 03 929 0765

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Wellington

Ph 04 974 8790

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Palmerston North

Ph 06 354 5555

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Napier / Hastings

Ph 06 354 5555

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In House Training

Our customised, training solutions provide proven strategies to get your team on the 'same page' and your business on track for consistent success.  

Our In-house workshops are tailor-made to ensure relevance to your business and can be delivered on-site at your  premises or take advantage of our public courses to train and  network with other businesses.

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Some of our clients

Napier Port

Who we are and what we do

BTNZ is New Zealand's leading soft skills, staff training provider.  

We deliver nationwide training in Leadership & Management, Customer Service Excellence, Dealing with Difficult People & Situations, Sales Training, Time Management, Teamwork and Team Building, Communication Skills and much more

Business Training NZ delivers more soft skills training to New Zealand businesses than any other provider. And, as experts in our field of staff training we are passionate about helping our clients and their people achieve their full potential.

Our claim to fame is that along with providing you with top notch training and professionalism from start to finish, we provide fun and engaging training that sticks!  It’s a claim we don’t make lightly!   

Our training includes up to the minute learning adult learning principles and tailored In house solutions, ensuring content is relevant to your business and your people 

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