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Welcome to Business Training New Zealand

NZ's leading provider of Leadership and Management training, Customer Service, Team Building, Sales Skills, Conflict Resolution, Time Management and more.

Business Training NZ delivers more soft skills training to New Zealand businesses than any other provider. As experts in our field, we are passionate about helping our clients achieve their full potential.


Develop effective and influential leaders, build cohesive and collaborative teams, increase sales, boost productivity and deliver outstanding customer service - Each year, every year.

Leadership & Management

Highly effective leadership development courses designed to equip you with the skills to build top performing, successful and highly motivated teams.

Customer Service Excellence

Develop loyal customers and repeat business. Empower your staff with the skills and attitude required to deliver outstanding customer service. 

Dealing with Difficult People

Transform difficult situations with co-workers and customers into opportunities. Learn how to resolve conflict and develop a peaceful workplace.

Time Management

Time Management training is crucial in today's busy and competitive world. Learn how to become less busy and more effective, organised and productive.

Tailored In-House Courses

Get your entire team on the 'same page' with a tailored In-house workshop focussed totally on your business and your desired training outcomes.

Teamwork & Team Building

High functioning teams are critical to achieving strategic goals. This course aims to develop cohesive, collaborative and productive teams.

Nationwide Public Training Courses

Public training courses are available in Auckland, Wellington, Christchurch, Hamilton, Palmerston North and Hawke's Bay. 

Popular course topics include Leadership and Management, Levels 1,2 & 3, Customer Service Excellence, Dealing with Difficult People & Situations, Sales Training, Time Management, Teamwork and Team Building, Communication Skills and much more

Courses are available nationwide, giving you the convenience of a local course without the added expense of travel and time away.

Auckland

Ph 09 973 4319

Hamilton

Ph 09 973 4319

Christchurch

Ph 03 929 0765

Wellington

Ph 04 974 8790

Palmerston North

Ph 06 354 5555

Napier / Hastings

Ph 06 354 5555

In House Training

Our bespoke In house training courses deliver proven strategies to get your team on the 'same page' and your business on track for consistent success.  Train as many staff as you want, when and where you need it.

BTNZ In-house courses options offer you a tailor made training solution, focussed totally on your business, your people and your desired training outcomes.  To ensure your team are delivering what your business promises, course content can be aligned with the mission, vision and values of your organisation.

Bespoke courses can be delivered on-site at your  premises or we can work with you to find a suitable venue.

    BTNZ Clients

    Napier Port