This fun, dynamic and interactive workshop equips participants with the skills to transform how they manage customer relationships.

Learn ways to add value to the customer experience along with developing a customer focused and can do attitude and the self assurance to deliver service excellence to a wide range of customers with professionalism, confidence and pride - even with the more challenging customers! A win - win for your customers, your business and your staff.

Customer Service Excellence
Customer Service Excellence
$ 695.00

A fantastic one day course designed to get staff communicating professionally and confidently with customers over the telephone, face-to-face and via email. Equip your staff with a ‘customer focused...

Customer Service Excellence for Health Professionals
Customer Service Excellence for Health Professionals

Delivering customer service excellence in a healthcare setting comes with a unique set of challenges and opportunites. Patients frequently suffer high levels of stress, not only from illness or...