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 This workshop will equip leaders and managers with the skills to build high performing and highly motivated teams, the skills to communicate effectively as a leader, become more self-aware, provide coaching and performance management, deal with conflict in a constructive and productive manner, along with developing ways to solve problems as a team. This workshop also gives participants an understanding of the key concepts of leadership and leadership styles along with how to choose and implement a leadership style that is authentic and beneficial to both the organisation and the teams they serve.

Part 2 is a practical skills training course designed for people already in a leadership/management position, or those about to take up a new role, who want to explore the latest thinking and models for effective leadership and management and build on the techniques acquired in our Part 1 workshop.

Course Outcomes

•    Define leadership and the characteristics of a good leader
•    Identify their current leadership strengths and weaknesses
•    Recognise a range of leadership theories and their impact on leadership development
•    Adapt their leadership/management style to different situations
•    Recognise the importance of self-awareness and emotional intelligence as a modern leader
•    Demonstrate assertive communication skills when leading their teams
•    Apply effective communication skills with different personality types
•    Use the GROW model to plan, prepare and structure a coaching session to enhance employee performance
•    Employ De Bono’s ‘Six Thinking Hats’ to solve problems as a team
•    Apply the OPEN technique to manage team conflict

Course Prerequisite:

Participants must have a good understanding of leadership and management fundamentals and/or have previously attended the Business Training New Zealand - Leadership & Management Level 1 course

Download this course as a PDF

LM Part 2 Course Descriptor   | LM Part 2 Course Content


Category Leadership & Management Courses
Prerequisite Leadership & Management Part 1 or similiar
Course Enquiry Enquire About this Course
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Start Date Finish Date Sessions Location Price
Wed 06/05/2026 Wed 06/05/2026
Wed 06/05/2026, 8:30 am to 5:00 pm
Auckland
$ 995.00
+GST
Book now or Enquire
Thu 16/07/2026 Thu 16/07/2026
Thu 16/07/2026, 8:30 am to 5:00 pm
Auckland
$ 995.00
+GST
Book now or Enquire