Dealing with Difficult People

Credit Clerk, District Council, Napier

Dealing with Difficult People

I recently attended the Dealing with Difficult People & Situations workshop delivered by Business Training New Zealand in Napier.

This was an extremely informative and professional course offering real solutions to many kinds of conflict. I found the whole experience fantastic and the trainer was exceptional. I learnt so much from the day which can be applied to my role going foward. I would certain recommend this course to other colleagues and friends.

 

Learning & Development Facilitator, District Council, Gisborne

Dealing with Difficult People

Business Training New Zealand customised and delivered four in-house training sessions on Dealing with Difficult People & Situations to some sixty staff in Gisborne.

The content and delivery of this training was extremely well presented and we have had very positive feedback from our staff. The facilitator was extremeley knowledgeable, approachable and inclusive.